I originally reached out to Kenzina just to ask when their eye masks would be restocked, as they were showing as sold out on the website. To my surprise, I received a reply within minutes letting me know that one had been found and could be sent to me. That level of promptness and care really impressed me.
Feeling so supported, I decided to place an order for another product as well. To my amazement, Kenzina then chose to gift me the original eye mask I was enquiring about — completely free.
As a single parent navigating a tough year after the loss of a loved one, these small gestures meant more than words can express. It’s not just about skincare — it’s about genuine human kindness. Thank you Kenzina, for going above and beyond.
Your products and compassion have made a real difference.